Shipping & Returns
Shipping & Returns
Fast, Reliable Shipping
- Free standard shipping on all orders over $49.
- Orders under $49 ship for a flat $5.95.
- Most orders ship within 1–2 business days and arrive in 3–7 business days.
- Expedited shipping options available at checkout.
30-Day Happiness Guarantee
If you or your pet aren't completely satisfied, return any item within 30 days of delivery for a full refund or exchange. We want every purchase to be one you feel great about.
How to Start a Return
- Email support@companionandco.com with your order number.
- We'll send you a prepaid return label.
- Once we receive your item, your refund is processed within 3–5 business days.
Note: For the safety of all pets, opened food, treats, and health items can only be returned if defective.